Real Estate Agents are a funny breed. Most people are wary of them. Not so with Janelle. When you discover her gentle, beaming smile, you might be excused for thinking she is a pussycat. Make no mistake. She is no less than a Tiger. My family and I relocated to the Gold Coast from Melbourne on September 29 of this year. We were looking for an Apartment to rent while we discovered the place before deciding where to buy a property. We found one online and, along with it, Janelle. She was truly professional, friendly, reliable and, above all, committed to what she does beyond any expectations I may have had, having rented several properties over the years. Every time I requested some information, even for her to Facetime us so we could see the Apartment, she was there, unflinching. When dealing with a Rental Agent from the perspective of a Tenant, you always expect them to put the Landlord first, which, of course, she did. However, her unwavering patience, the level of friendliness in her tone, the service she delivered almost made feel as though I was the Landlord. Janelle is honest, fair and clearly out to satisfy all parties she serves. Don’t make her your Agent. Make her your friend. You won’t be disappointed.