Great Service and lovely people!!

Great Service and lovely people, can't thank the team enough for their amazing customer service, Thanks Guys!!!

- C Broome

Wonderful People!

Sincerely wonderful people who are passionate about client service and the best possible outcome for their clients. I can't recommend them high enough

- K Burness

Congratulations on your new business venture

Congratulations on your new business venture, we are so very proud of you and we wish you nothing but growth and success. Most and foremost would gladly tell the whole world what a fantastic, focused, professional, efficient and kind person you are. It has been an absolute pleasure dealing with you. We are very sad not renting with you. Definitely will be recommending you to any friends or family members. Thank you so much, Janelle. You are truly our No.1 property manager and we miss you dearly already.

- Theresa and Foday

Very successful and most of all happy environment.

We have the pleasure of knowing Janelle, both as a professional property manager and as time went by, now as a friend. We both had the pleasure of observing Janelle transform a run down management operation to a very successful and most of all happy environment. Janelle has the knack of understanding, communication and making decisions that make both management and tenants seek good outcomes when the need arises. As an ex executive with Coles/Myer for approx 17 years, I know what is expected as a customer service representative and observing Janelle as a master of these tools of trade, we have no doubt in our minds that whatever she may pursue in business she will excel to the highest standards expected from the business environment and community in general. She has a much sought after gift in her life and that is honesty. Customers are her business and being herself and will go out of her way to satisfy customer needs and just plain customer service. We wish you every success in whatever you want to pursue and we know you will keep the dream alive.

- Geoffrey & Leonie Delphin

Confident you are in the best of hands

Dealing with Janelle has been not only an absolute pleasure but an experience where you feel confident you are in the best of hands. Janelle is one of the most professional property managers I have ever dealt with and I would gladly recommend her to anyone looking for the best in the game. Thanks for everything Janelle and good luck.

- Mark MCrae

Our investment is being looked after 100%

We would like to thank you for the past 18 months in taking care of our unit. You have undertaken to see that our investment is being looked after 100%. As this was not the case you have invested your time in seeking to provide us with a tenant who will care more care of our investment.

- Ray & Anne Clarke

She was highly professional in all matters and demonstrated an extensive knowledge

I had the pleasure of dealing with Ms Janelle Platt when I moved from NSW to the Gold Coast in mid 2018. Due to the fact I was located in another state, I had to rely on Ms Platt more so than normal. She was highly professional in all matters and demonstrated an extensive knowledge of real estate issues relating to South East QLD. She was a pleasure to deal with and clearly loves her profession and her clients. I am more than happy to recommend Janelle. -

- Mr S. Clifford.

Don’t make her your Agent. Make her your friend. You won’t be disappointed.

Real Estate Agents are a funny breed. Most people are wary of them. Not so with Janelle. When you discover her gentle, beaming smile, you might be excused for thinking she is a pussycat. Make no mistake. She is no less than a Tiger. My family and I relocated to the Gold Coast from Melbourne on September 29 of this year. We were looking for an Apartment to rent while we discovered the place before deciding where to buy a property. We found one online and, along with it, Janelle. She was truly professional, friendly, reliable and, above all, committed to what she does beyond any expectations I may have had, having rented several properties over the years. Every time I requested some information, even for her to Facetime us so we could see the Apartment, she was there, unflinching. When dealing with a Rental Agent from the perspective of a Tenant, you always expect them to put the Landlord first, which, of course, she did. However, her unwavering patience, the level of friendliness in her tone, the service she delivered almost made feel as though I was the Landlord. Janelle is honest, fair and clearly out to satisfy all parties she serves. Don’t make her your Agent. Make her your friend. You won’t be disappointed.

- Joseph Tefaye

Always kept a smile and been responsive to requests and issues that concerned the apartment

Janelle, you have been such a great asset to the property that it will be hard to replace you. Despite all the ongoings you have always kept a smile and been responsive to requests and issues that concerned the apartment. I like to thank you for that! You know I have lived in apartments for 35 years and seen lots and lots and you were a breath of fresh air and gave Property Management a respectable name.

- Karl Faux

I have no hesitation in recommending Janelle

For the last forty years I have interviewed, employed and observed a large number of employees. During my time at East Quays Apartments I have come to know and respect Janelle both as a person and as a property manager. Janelle’s warm smile, friendly manner and ability to listen to residents concerns make it a pleasure to approach her regarding any issues one may have. I have no hesitation in recommending Janelle, I believe her personality and skills would be an asset to any business.

- John Deevy